Frequently Asked Questions

Do I need therapy? Is therapy right for me?

Therapy is for everyone, at any age or stage of life. If you think you might need therapy, you would probably benefit from it. You may seek out therapy because you are struggling with loss, stress, anxiety, depression or any number of challenges in your life.

Therapy is a process which is different for everyone. It can be a lifelong process or a tool for difficult periods. At Engaging Therapies LLC, we aim to help you heal in a collaborative process, offering personalized plans to meet your needs.

What types of therapy do you offer?

We specialize in helping those with severe emotional disturbances, mood disorders, ADHD, anxiety disorders, stress, self-esteem issues, sensory processing disorders, autism spectrum disorders and more.

 

We offer individual, group and family therapy. 

Where are you located?

We are located in Suite 211 at 217 Wisconsin Ave, Waukesha, WI 53186.

How do I schedule an appointment?

If you are new to Engaging Therapies LLC, please set up an initial appointment via email or phone.

If you are already seeing one of our therapists please schedule an appointment with them directly.

Will my insurance cover therapy?

Many insurance companies cover therapy. We currently accept the following insurance:

  • United Health Care

  • UMR

  • Anthem Blue Cross/Blue Shield

  • Aetna

  • Humana

  • Children's Community Health Plan (CCHP)

  • Together with CCHP

  • Molina

  • United Health Care Community Plan

  • Medicaid

  • Exceedent

  • MHS Health Wisconsin

  • TriCare

  • ComPsych

  • Quartz

  • Cigna

It's my first visit. What should I expect?

Welcome! Your first appointment can be an intimidating prospect. We aim to lessen any anxieties you may have by ensuring you are matched with a therapist that can meet your needs. Your first few appointments will focus on meeting your therapist and developing an approach tailored to you.

 

We ask that you arrive promptly with the relevant paperwork completed by your first appointment. See this page to print and fill out the relevant documents.

 

Please email us if you have any questions or concerns regarding your first appointment or paperwork.

What should I bring to my appointment?

Please bring the following items to your appointment:

  • Insurance Card

  • Co-pay, co-insurance or any payment/invoice due

  • Any change in insurance information, phone number or address

I am going to be late to my appointment. What do I do?

If you are going to be late to an appointment, please contact your therapist directly and they will discuss your options. This may mean:

  • Waiting (if you are late by 15 minutes or less)

  • Rescheduling

  • Being charged a late fee

What if I am in a crisis?

If you are experiencing a life-threatening emergency, please call 911.

How can I receive after-hours care?

To serve you best, we need time to rest and recharge. If you need assistance outside of our available hours please utilize these trusted mental health resources:

  • Waukesha's Impact 2-1-1 hotline: (262) 547-3388 and ask to speak to a Waukesha County mental health crisis worker.

  • Milwaukee County Crisis Line: (414) 257-7222 to speak to a Milwaukee County mental health crisis worker.

  • National Suicide Lifeline: (800) 273-8255

  • 24/7 Counseling and Text Support Line: Text "HOPELINE" to 741741

I've received an invoice. How do I pay it?

You can pay your invoice online via PayPal using the button below.